Account Executive

Job Description

Business Unit: Payments & Digital Financial Services
Geographical Area: Zimbabwe
Department: Payments & Digital Financial Services
Vacancy Manager: Merchant Services Manager

Purpose of the job

To sale merchant solution products, acquire and maintain customers to ensure adoption, usage, availability, and enhancement of products.

Main Focus Areas

• Engagement with business for receipt of merchant applications,
• Regular engagement with Branch and Head Office unit staff to create awareness of digital banking products,
• Sign off on all merchant setups timely,
• Ensure devices / payment points are deployed within specified timelines,
• Engagement with technology teams to report any system challenges,
• Maintain all product governance papers,
• Assist business units achieve sales targets,
• Regular visits to merchant shops to ensure devices are working as expected
• Reporting any faults and replacement of faulty devices with 24 hours of receiving report,
• Build strong relationships with till operators and supervisors for our devices to be device of choice,
• Identify opportunities to leverage opportunities and share knowledge and lessons learnt,
• Demonstrate pride in BancABC and Atlas Mara’s brand and values,
• Handle stress in ways that do not negatively impact others,
• Plan and manage own workflow, anticipating obstacles, juggling priorities and following through on objectives within agreed time-frames and according to quality standards,
• Act in an ethical, transparent, and morally defensible manner, including highlighting unethical practices,
• Continually share, debate and communicate learnings,
• Flag and debate issues constructively
• Promoting a co-operative climate in working with others to achieve shared goals
• Display skill at mentoring/coaching others and resolving conflict

Qualifications and Work Experience

• 2+ years in a sales and acquisitions role involving branch sales, business and corporate acquisitions or merchant sales
• Relevant Business Degree;

Skills and Competencies:

• Building relationships
• Teamwork
• Verbal and written Communication
• Drive
• Problem solving

Job Related Knowledge

• Knowledge of legal and regulatory issues typical for the country banking system.

Interested applicants who meet the job requirements should e-mail their CVs to: [email protected] with the Heading: “Account Executive”

APPOINTMENTS WILL BE MADE IN COMPLIANCE WITH BancABC’s RECRUITMENT POLICY.

Closing date: 21 November 2022 16:30hrs.