Agency Banking Manager

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Agency Banking Manager

  • Post Date:June 19, 2023
  • Views 806
0 Applications
  • Career Level Manager
    Qualification Degree
    Experience 3-5 Years
  • Industry Banking
Job Description

AFC Commercial Bank, a subsidiary of AFC Holdings seeks to recruit a Manager: Agency Banking.

Reporting to: The Sales and Distribution Manager

The Manager: Agency Banking will be responsible for ensuring that high-quality service is provided by Bank Agents. The incumbent will also be responsible for the preparation of revenue, business analytics and service reports.

Duties and Responsibilities

  • Planning, monitoring and executing agency banking strategies.
  • Growing the Bank’s entire agency banking business/network and agency banking relationship management.
  • Submitting proposals for new Agency banking applications to Senior Management for onward application to RBZ.
  • Ensuring that all Agents meet all the requirements as per agreement between the Bank and Agents.
  • Evaluating agency banking processes and procedures from time to time for efficient operations, compliance and better controls.
  • Liaising closely with other departments and vendors for end-to-end integrated governance of day-to-day agency banking activities.
  • Closely monitoring the market for dynamics on customer behavior, competition, policies, and regulations.
  • Assessing data for agency channels to form routine information for performance monitoring and evaluation.
  • Providing management information on agency banking whenever requested.
  • Supervising agency banking personnel on their agency banking day-to-day activities and targets.

Job Skills and Competencies

  • Sound interpersonal skills.
  • Team player.
  • Customer-focused.
  • Excellent management skills.

Qualifications and Experience

  • A Degree in Marketing/Banking & Finance or equivalent.
  • Diploma in OBZ is an added advantage.
  • A knowledge and interest in Electronic Banking.
  • 3 years relevant experience preferably in a commercial bank set up.

Interested candidates should submit applications, accompanied by a detailed resume no later than 21 June 2023. All applications should be emailed to [email protected] clearly indicating the position being applied for as your e-mail subject reference.

Please note that only shortlisted applicants will be responded to.