POSB is looking or a Card Operations Officer

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Once you’ve identified some job sites that are reputable, sign up and review your account’s privacy settings before uploading your CV. The best sites to use are those that allow you to choose whether you would like to display your CV publicly, hide some of your information, or keep the entire thing private until you find a job you’re interested in applying for. If any of the websites you’ve picked out don’t give you this option, it might be worth giving them miss as it’s best not to have all of your details online for everyone to see.
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Once you’ve identified some job sites that are reputable, sign up and review your account’s privacy settings before uploading your CV. The best sites to use are those that allow you to choose whether you would like to display your CV publicly, hide some of your information, or keep the entire thing private until you find a job you’re interested in applying for. If any of the websites you’ve picked out don’t give you this option, it might be worth giving them miss as it’s best not to have all of your details online for everyone to see.
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Application deadline date has been passed for this Job.

This job has been Expired

Card Operations Officer

Post Date:September 16, 2024
Views 833

0 Applications

Career Level Officer
Qualification Degree
Experience 3-5 Years
Industry Banking

Job Description

Applications are invited from suitably qualified and experienced persons to fill the position of Card Operations Officer, which have arisen within the People’s Own Savings Bank (POSB). Reporting to the Merchant & Card Services Manager, the incumbent will be responsible for managing card operations, portals, and production to ensure card availability and functionality, to enhance customer experience and achieve operational goals.

KEY ACTIVITIES OF THE JOB

Manages business administration for card platforms.
Implements and maintain card operational policies and internal controls.
Reviews daily MIS to ensure compliance with SLAs for international card transactions.
Oversees card demand, supply and procurement.
Addresses escalated operational queries and complaints related to card schemes.
Monitors transactions, escalate issues to management or risk/compliance.
Performs business analysis to support card reconciliation and settlement
Analyses customer disputes and fraud documents, recommends approvals.
Maintains daily MIS for retrieval and chargebacks on international cards.
Analyses and process chargeback cycle activities.

QUALIFICATIONS & EXPERIENCE

Business degree or equivalent.
3 years’ experience in banking, e-commerce or technology business environment

REMUNERATION: The positions offer an attractive remuneration commensurate with qualifications and experience.

To Apply

Interested candidates should email their CVs and applications clearly indicating on email subject heading the position being applied for, to [email protected] not later than 17 September 2024.

Only shortlisted applicants will be contacted.

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