Application deadline date has been passed for this Job.
This job has been Expired
Client Service Consultant
- Post Date:May 23, 2023
- Views 1547
- Career Level ConsultantQualification DegreeExperience 3-5 Years
- Industry Business
Job Requisition id: JR-39876
Your time is now to be your exceptional best at Old Mutual!
- Real-time responses to customer queries logged through WhatsApp, Facebook, Instagram, Twitter, LinkedIn.
- Manages all incoming content, such as comments, messages, mentions logged through the platform walls and answering them or reacting to them in an appropriate manner.
- Daily reporting of customer queries logged through the voice, email and SMS.
- Identify and highlight trends in any customer queries.
- Social media monitoring and trends analysis on online platforms.
- Generates reports on trends and query drivers.
- Attends to walk in customers professionally.
- Call Center,
- Client Relationship,
- Collecting Information,
- Critical Thinking,
- Media Platforms,
- Social Media
Closing Date: 24 May 2023