Consumer Services Clerk

Job Description

The Zimbabwe Energy Regulatory Authority (ZERA) is a statutory body mandated to ensure the provision of a level playing field for safe, reliable and sustainable energy supply through effective regulation. ZERA seeks the services of a highly competent, professional and results oriented individual who is able to take the organisation to a higher level in the role of CONSUMER SERVICES CLERK – FIXED TERM CONTRACT(12 months) – HARARE.

Reporting to: The Consumer Services Manager/Officer.

The Key Job Functions of this position are:

• Record keeping and filing
• Assist in conducting stakeholder engagements and advisory campaigns
• Coordinating meetings and taking minutes
• Consolidating and drafting reports
• Carrying out administrative and procurement duties
• Assist in resolution of energy sector complaints and keeping records
• Writing and consolidating obligatory reports

Key Job Requirements:

The successful candidate for this position should meet the following criteria:

• Degree/Diploma in Marketing, Engineering or equivalent
• Three (3) years minimum relevant working experience
• Adequate Knowledge of the energy sector
• Good/ Excellent Event management skills
• Good Planning and organising skills
• Excellent Presentation skills
• Good Mediation skills
• Excellent written and oral communication skills
• Intermediate / Advanced MS Office proficiency
• Driver’s license is a must.

Application Procedure

Prospective candidates for this position should apply not later than 28 June 2024.

Note: Only shortlisted candidates will be responded to.

Female candidates are encouraged to apply.