Cross-Selling Business Development Manager

Job Description

Closing Date: 2024/08/30
Reference Number: TSE240802-5
Business Unit / Division: Tsebo Zimbabwe
Job Type Classification: Permanent
Location: Harare, Zimbabwe

About Us

We are seeking a dynamic Cross-Selling Business Development Manager to lead strategic initiatives for our Zimbabwean division. This key role involves identifying cross-selling opportunities, nurturing client relationships, and driving sustainable growth in the Zimbabwean market.

As a leading African Integrated Workplace Management Solutions Provider, Tsebo Solutions Group offers clients reduced costs, risk and complexities together with increased quality, efficiency and productivity. We specialise in Catering, Facilities Management, Cleaning and Hygiene, Pest Control, Protection, Energy, Procurement, Workspace Design, Engineering, Remote Camps, and more. Developing our people – the heart of Tsebo – is the foundation of our purpose. The result is a knowledgeable workforce that is in touch with every nuance of our clients’ needs. DOWNLOAD OUR ONE-PAGER

Duties & Responsibilities

New Business Development

• Identify and prospect cross-selling opportunities within the hospitality sector, and create strategies to maximize revenue from existing clients by analyzing market trends, client needs, and the competitive landscape.
• Build and maintain a robust pipeline of opportunities through cold calling, networking, and meeting potential clients. Establish relationships with key decision-makers and set up meetings with company leaders.
• Plan and pitch proposals tailored to client needs, participate in pricing discussions, handle objections, and use various negotiation styles to achieve positive outcomes, while presenting an image that aligns with the client.

Client Relationship Management

• Maintain and enhance relationships with existing clients to understand their evolving needs and present new products and services.
• Work with technical and marketing teams to design and promote cross-selling initiatives that meet customer needs.
• Conduct regular client meetings to understand business challenges, propose relevant solutions, and participate in both internal and external client debriefs.

Business Development Planning

• Attend industry functions to gather insights on market and creative trends, and provide feedback to the organization.
• Present to and consult with management on business trends to develop new services, products, and distribution channels, and identify opportunities for sales growth.
• Develop materials and tools for cross-selling, and use market knowledge to identify and enhance the company’s unique selling propositions and differentiators.

Management and Research

• Submit weekly progress reports, track key metrics for cross-selling initiatives, and adjust strategies based on performance data and feedback.
• Ensure accurate data entry in the CRM system, forecast and meet sales targets, track account activities, and assist in closing deals.
• Work with marketing to meet prerequisites, ensure team members represent the company well, provide business development training, and understand the company’s capabilities and goals.

Adhoc Projects

• Ad hoc projects as assigned to ensure sales targets are met.

Skills and Competencies

• Leadership Skills
• Excellent communication and interpersonal skills, with the ability to build and maintain client relationships
• Good understanding of Finance and Strong analytical skills with the ability to interpret complex data to make strategic decision
• Marketing skills
• Report Writing skills
• Understanding of Spreadsheets
• Problem-Solving
• Independence
• Teamwork
• Good business sense
• A deep understanding of marketing principles
• A positive attitude
• Negotiation skills
• Plenty of initiative
• Motivation for Sales,
• Prospecting Skills & Sales Planning,
• Identification of Customer Needs and Challenges,
• Territory Management,
• Meeting Sales Goals,

Qualifications

• Bachelor’s degree in related field.

Policy

Tsebo is committed to protecting your personal data as well as your rights relating to the information in line with the provisions of the applicable data protection laws.

As a company we are committed to Employment Equity when recruiting internally and externally. It is company policy to promote from within wherever possible. Therefore, please be aware that internal candidates will be considered first before reviewing external applicants.

Please note that Tsebo will not charge individuals seeking employment any fees, whether for registration, application, administration or placement.