Growth and Innovations Officer

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Growth and Innovations Officer

  • Post Date:June 27, 2024
  • Views 766
0 Applications
  • Career Level Officer
    Qualification Degree
    Experience 3-5 Years
  • Industry Business
Job Description

Location: Doves Financial Services Harare
Department section: Marketing
Incumbent Superior (2nd level): Managing Director
Incumbent Superior (1st level): Operations Manager
Subordinates: None
Grade: Supervisor


  • Market and product research and analysis.
  • Review local market conditions to identify avenues for growth and potential for expansion.
  • Ensure maximum customer satisfaction for products sold and services marketed.
  • Ensure business growth in terms of new customer acquisition and retention, onboarding of new private sector corporates on payroll deduction and overall disbursements.
  • Develop, implement and manage our social media strategy with Operations Manager.
  • Define most important social media KPIs with Operations Manager.
  • Manage and oversee social media content with Operations Manager
  • Measure the success of every social media campaign with Operations Manager
  • Stay up to date with latest social media best practices and technologies
  • Use social media marketing tools & Google advertising tools
  • Monitor SEO and user engagement and suggest content optimization
  • Present reports to senior Management

Qualifications/ Training/Competences

  • A first degree from a recognized University is a minimum requirement
  • Diploma (Sales and Marketing) will be an added advantage
  • Social Media management and Digital Marketing certification will be an added advantage.


  • Exceptional customer service, active listening, and verbal and written communication skills, and professional phone voice.
  • Ability to work with targets in a high-pressure environment.
  • Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google Products and other social media best practices
  • Basic understanding of SEO and web traffic metrics
  • Good understanding of social media KPIs
  • Excellent multitasking skills

If you meet the above criteria, please send an email to [email protected] by 14:00 hours on Friday 28 June 2024.