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Growth and Innovations Officer
- Post Date:June 27, 2024
- Views 1043
- Career Level OfficerQualification DegreeExperience 3-5 Years
- Industry Business
Job Description
Location: Doves Financial Services Harare
Department section: Marketing
Incumbent Superior (2nd level): Managing Director
Incumbent Superior (1st level): Operations Manager
Subordinates: None
Grade: Supervisor
Responsibilities
- Market and product research and analysis.
- Review local market conditions to identify avenues for growth and potential for expansion.
- Ensure maximum customer satisfaction for products sold and services marketed.
- Ensure business growth in terms of new customer acquisition and retention, onboarding of new private sector corporates on payroll deduction and overall disbursements.
- Develop, implement and manage our social media strategy with Operations Manager.
- Define most important social media KPIs with Operations Manager.
- Manage and oversee social media content with Operations Manager
- Measure the success of every social media campaign with Operations Manager
- Stay up to date with latest social media best practices and technologies
- Use social media marketing tools & Google advertising tools
- Monitor SEO and user engagement and suggest content optimization
- Present reports to senior Management
Qualifications/ Training/Competences
- A first degree from a recognized University is a minimum requirement
- Diploma (Sales and Marketing) will be an added advantage
- Social Media management and Digital Marketing certification will be an added advantage.
Skills
- Exceptional customer service, active listening, and verbal and written communication skills, and professional phone voice.
- Ability to work with targets in a high-pressure environment.
- Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google Products and other social media best practices
- Basic understanding of SEO and web traffic metrics
- Good understanding of social media KPIs
- Excellent multitasking skills
If you meet the above criteria, please send an email to [email protected] by 14:00 hours on Friday 28 June 2024.