Information Communication Technology Assistant

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Information Communication Technology Assistant

  • Post Date:May 23, 2023
  • Views 803
0 Applications
  • Career Level Assistant
    Qualification Degree
    Experience 1-3 Years
  • Industry Health Care
Job Description

Zimbabwe Technical Assistance, Training and Education Center for Health (Zim-TTECH) is seeking highly qualified and experienced applicants to fill the position of Information Communication Technology Assistant (ICT Assistant). Zim-TTECH’s activities occur primarily in the technical areas of health system strengthening; epidemiology and strategic information strengthening, health workforce development; operations research and evaluation; prevention, care, and treatment of infectious diseases. Zim-TTECH is funded by PEPFAR through the Center for Disease Control (CDC) to implement Strengthening Epidemiology and Strategic Information in the 44 districts of the Republic of Zimbabwe. Zim-TTECH also implements HIV & TB treatment and care services in five Zimbabwean provinces in support of the Ministry of Health and Child Care (MoHCC) under the ZimPAAC (Zimbabwe Partnership to Accelerate AIDS Control) Program. Additionally, the ZimPAAC DREAMS consortium comprising of three local partners implements DREAMS activities in four districts in Matabeleland North Province (Bubi, Nkayi, Tsholotsho and Lupane). The contract of employment is renewable yearly subject to availability of funding and satisfactory performance of the candidate.

Position Summary

The candidate shall be responsible for assisting with ICT provisioning, in particular the maintenance and optimization of the ICT network, devices, and other ICT platforms in the implementation of the ICT policy.


  • Assisting in the maintenance and upgrading of existing hardware (laptops, printers, tablets), software, and network systems by identifying and correcting software defects;
  • Installing, maintaining, and updating operating systems, databases, and applications and configuring wireless networking equipment;
  • Setting up and maintaining LAN, wireless routers for all users and supporting the administration and user setup of applications such as Office 365;
  • Providing help in administering network and data security, including directory, group policy, firewalls, antivirus, email security, etc.;
  • Performing hardware and systems preventive and corrective maintenance;
  • Identifying training needs of system users and providing the required training as needed;
  • Providing remote user support;
  • Helping in the maintenance of the ICT Equipment register;
  • Performing any other duties assigned by the Supervisor.

Qualifications, Skills and Experience

  • Bachelor’s degree in Information Technology; Computer Science or related field;
  • ICT industry certifications and memberships will be an added advantage;
  • Minimum of 2 years working experience in a highly demanding ICT environment;
  • Possess technological skills in Windows, Linux;
  • Malware detection and deletion;
  • Be well versed in software related troubleshooting and with mobile applications like CommCare and have good understanding of Cloud-based systems;
  • Must be an expert in antivirus, firewall and anti-malware software regulation;
  • Be skilled in inter and intra-systems collective network maintenance coupled with excellent ICT user communication skills.

Commitment to Diversity

Zim-TTECH recognizes that disparities in health around the globe stem from inequity. Therefore, the organization encourages and supports the multiple identities of staff including, but not limited to, socio-economic status, age, race, ethnicity, language, nationality, sex, gender identity and expression, culture, spiritual practice, geography, mental and physical disability. Zim-TTECH strives to become a local, national, and international leader in developing and maintaining increased representation and recognition of each of these dimensions of diversity among its staff.

Interested candidates should submit their Application letter, detailed Curriculum Vitae, and certified copies of National ID and Certificates to [email protected]

Only shortlisted candidates will be contacted.

Deadline: 26 May 2023.