Lodge Manager

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Lodge Manager

  • Post Date:June 25, 2023
  • Views 2470
0 Applications
  • Career Level Manager
    Qualification Degree
    Experience 5-10 Years
  • Industry Business
Job Description

We have been retained by our client to facilitate the recruitment and selection of self-driven and competent personnel to fill the vacant position of Lodge Manager that has arisen within their organization.

PRINCIPAL ACCOUNTABILITIES

  • Design Manages the day-to-day activities of the lodge.
  • Achieves guest service standards and departmental revenue and profit goals.
  • Ensures adherence and compliance to international hospitality standards, state and local regulations concerning health and safety.
  • Provides professional leadership, motivation and supervision of staff?.
  • Ensures exceptional service by engaging all guests from arrival to departure.
  • Responds to all requests, inquiries and complaints during their stay.
  • Communicates and enforces policies and procedures to employees.
  • Recommends and/or initiates executive lodge staff salary.
  • Disciplines staff in accordance with company rules and alert management of potentially serious issues.
  • Ensures all lodge employees are properly trained, certified as required, and have the tools and equipment needed to effectively carry out their job.
  • Ensures lodge staff maintains a professional manner and are up to date with VIP guest movements, lodge events, international local attractions and activities.

JOB RELATED ATTRIBUTES

The ideal incumbent must possess the following minimum qualifications, competences and experience:

  • A Degree in Hospitality Management or Equivalent,
  • Diploma in Hospitality Management an asset.
  • Formal food and beverage operations training and experience preferred.
  • More than 6 years experience in Executive Lodge or Hotel Management.
  • Experience with cash handling and appropriate telephone etiquette.
  • Experience within a highly focused sales and serve environment.
  • Experience with decision making and problem salving.
  • Ability to speak additional languages is desired.

HOW TO APPLY

Send your CV and application to [email protected] in conjunction with your 1 minute video profile

Not Later than 27 June 2023