Operations Manager

Job Description

Location: Zimbabwe, Harare
Time Type: Full time
Job Requisition ID: R0062244

At Sandvik, we offer you a world of opportunities. Our diverse businesses and global network enable you to explore your potential and thrive. While discussing the best opportunity for you today, we are already thinking ahead to the best opportunity for you tomorrow. So now we challenge you: Think one step further, and then take it!

What we do?

Sandvik Mining and Rock Solutions is a business area within the Sandvik Group & a leading supplier of equipment, tools, services, support and technical solutions for the mining and construction industry. Applications include drilling, bolting, loading, and hauling. The focus lies on bringing value to customers through high-performing products that increase productivity and safety as well as to provide services and flexible maintenance programs that extend uptime and reduce operational costs. With passion, expertise, and an innovative mindset, we provide our customers in every corner of the world with the best overall experience, and we develop innovative ideas into pioneering solutions.

Job Summary

As Operations Manager you will be responsible for leading a team of technical and service-oriented experts in supporting all our local mining customers (currently in Platinum, Gold, and Coal operations) by actively supporting all Sandvik Machines & Equipment collaborating with the team to improve availability and performance with a focus on Reliability centred maintenance practices.

The Operations Manager will be responsible for the following strategic KPI’s.

• Driving sales, profitability, and business growth
• Customer relations.
• Key account management.
• Competency development and talent management
• Driving and creating an environment which supports high employee engagement.

In this position you will report to the Territory Manager & MD and the position is based in Harare, Zimbabwe with frequent travel to various customer sites dotted across the country.

Main Responsibilities:

• Ensuring implementation and adherence to all policies & procedures especially the SHEQ policies.
• Plan, direct, and monitor all operational activities at customer sites in order to maximize the use of the organization’s resources and meet set production / output targets in line with specific parameters related to volumes, cost, wastage targets, and quality standards.
• Managing all maintenance contracts and related operations in line with strategic business needs.
• Ability to challenge & navigate difficult site conditions and plan to achieve operational performance in an adverse VUCA business environment.
• Continuously improve and update personal knowledge with respect to product development and technical innovation.
• Ensure that all machinery and equipment is maintained in a safe operating condition.
• Ensure systems of work, which encompass people Safety and Environmental diligence, are implemented using all relevant Sandvik and / or Client Procedures, Work Instructions and Risk Assessment methods as appropriate.
• Ensuring Legal Compliances as per all Mining & Engineering statutory provisions including liaison with regulatory authorities and govt. etc for obtaining necessary permits & clearances.
• Ensures that employees receive adequate instruction, training, and supervision to enable them to work free of unnecessary risk.
• Strategically deal with issues related to machine / equipment warranty failure, repeated failure, peculiar failure, etc.
• Responsible for the development of a yearly budget, ongoing expense tracking and cost savings initiatives.
• Responsible for the competence development and staffing within the department.
• Responsible for overall machine / equipment performance, availabilities, parts consumption, oil usages etc.
• Responsible for spare parts estimation for customer stock considering machine condition, working environment, customer stock reorder levels, etc.
• Overseeing the inventory management function and liaison with order desk / parts department. and help customer in getting the spare parts.
• Cost reduction through optimization and streamlining operational process.

Your Character

• We are looking for someone with an Engineering Degree/Diploma combined with a solid background of machine and equipment maintenance in a mining environment for at least 10 years.
• Experience in working with operation and maintenance team for both underground and surface mining operations.
• Experience in working with various mining machines / equipment such as Continuous Miner, Rigs, LHD, Bolters, TMM’s etc.
• Servicing and overhauling of mining machines / equipment.
• Actively participate in achieving high level of productivity.
• Planning and scheduling of operation and Maintenance task.
• Site Management skill including Accounting, Reporting, Monitoring, Administration, Strategic decision making, CRM, conflict resolution & people management.
• Full physical & medical certificate to work in mining environment.

What We offer

Sandvik offers a competitive total compensation package including comprehensive benefits. In addition, we provide opportunities for professional competence development and training, as well as opportunities for career advancement.

Applications close: 15 December 2023

We offer you an interesting role in an international business environment as well as opportunities for your professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customer