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Software Manager
- Post Date:December 23, 2022
- Views 384
- Career Level ManagerQualification DegreeExperience 3-5 Years
- Industry ICT
Job Description
A Harare based company in the IT industry is seeking to recruit a Software Manager.
Education
- 5 O levels
- Advanced level pass
- Strictly bachelor’s degree in ICT, computer science, Information systems
- Professional certificates is a must Java c++, c#, Vendors IBM, Cisco, Oracle Supervisory Training Programs MDP, SDP Project Management Education and
- Certification is also an added advantage(PMP, Agile)
Attributes
- Attention to detail, analytical skills, Good customer services, support care
- Good teamwork skills, Excellent interpersonal and communication skills
- Commercial awareness, Strong networking skills, and A player
- Management experience working with individuals and teams from diverse cultures
Duties and responsibilities
- Lead and manage the software teams to deliver software solutions to customer based on users needs and project requirements
- Produce weekly Manco Reports to include revenues, team productivity, issues, incidents, key learning areas and recommendations
- Execution of the software strategy as agreed by the business in close collaboration with HOD.
- Create, implement and maintain a continuous improvement plan for software services as defined in the departmental plan and quality objectives.
- Monitoring and ensuring team certification
- Responding to all software tenders and requests by customers ensuring they are submitted on time
- Documentation and evaluating of project plans for all software projects
- Ensuring team members are logging calls in the helpdesk system attending to all job cards logged and Customer reports completed as per indication.
- Attending to customer meetings and minute action points. This includes monthly SLA meetings and Project SteerCo meetings.
- Any other duties as assigned by Supervisor.
Experience
- At least 3 years experience in supervisor or team lead management role in an ICT environment
- Completion of 3 Enterprise wide clients projects end to end including scoping, definitions and Handovers
- An upto date knowledge and understanding of the employer’s business and industry needs, as well as the technical demands
- Ability to research, evaluate and propose new technologies tool strategies
- Experience working in a multi vendor and outsourced and multi system IT environment
- Business development and team management
Sent your CVs to: [email protected] on or before 24 December 2022
NB: Females are strongly encouraged to apply.