Software Manager

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Software Manager

  • Post Date:December 23, 2022
  • Views 363
0 Applications
  • Career Level Manager
    Qualification Degree
    Experience 3-5 Years
  • Industry ICT
Job Description

A Harare based company in the IT industry is seeking to recruit a Software Manager.


  • 5 O levels
  • Advanced level pass
  • Strictly bachelor’s degree in ICT, computer science, Information systems
  • Professional certificates is a must Java c++, c#, Vendors IBM, Cisco, Oracle Supervisory Training Programs MDP, SDP Project Management Education and
  • Certification is also an added advantage(PMP, Agile)


  • Attention to detail, analytical skills, Good customer services, support care
  • Good teamwork skills, Excellent interpersonal and communication skills
  • Commercial awareness, Strong networking skills, and A player
  • Management experience working with individuals and teams from diverse cultures

Duties and responsibilities

  • Lead and manage the software teams to deliver software solutions to customer based on users needs and project requirements
  • Produce weekly Manco Reports to include revenues, team productivity, issues, incidents, key learning areas and recommendations
  • Execution of the software strategy as agreed by the business in close collaboration with HOD.
  • Create, implement and maintain a continuous improvement plan for software services as defined in the departmental plan and quality objectives.
  • Monitoring and ensuring team certification
  • Responding to all software tenders and requests by customers ensuring they are submitted on time
  • Documentation and evaluating of project plans for all software projects
  • Ensuring team members are logging calls in the helpdesk system attending to all job cards logged and Customer reports completed as per indication.
  • Attending to customer meetings and minute action points. This includes monthly SLA meetings and Project SteerCo meetings.
  • Any other duties as assigned by Supervisor.


  • At least 3 years experience in supervisor or team lead management role in an ICT environment
  • Completion of 3 Enterprise wide clients projects end to end including scoping, definitions and Handovers
  • An upto date knowledge and understanding of the employer’s business and industry needs, as well as the technical demands
  • Ability to research, evaluate and propose new technologies tool strategies
  • Experience working in a multi vendor and outsourced and multi system IT environment
  • Business development and team management

Sent your CVs to: [email protected] on or before 24 December 2022

NB: Females are strongly encouraged to apply.