Team Leader (Southerton Branch)

Application deadline date has been passed for this Job.
This job has been Expired

Team Leader (Southerton Branch)

  • Post Date:November 4, 2021
  • Views 375
0 Applications
  • Career Level Executive
    Qualification Degree
    Experience 3-5 Years
  • Industry Banking
Job Description

Business Unit: Retail Banking
Geographical Area: Zimbabwe
Department: Retail Banking Department
Vacancy Manager: Retail Operations Manager

Purpose of the job

To Provide Branch Operational Support

Main Focus Areas

Ensure the long-term prosperity of the business, through

  • Developing, implementing and managing profitability of the distribution strategy in the branch.
  • Effective marketing campaigns.
  • Management of credit, operational and market risk.
  • To oversee branch operations and ensure key operational controls are maintained.

Ensure good levels of customer service

  • Build up, maintain and improve efficient service level related operations and customer service quality.
  • Determine and ensure adherence to policy, service levels, controls and checks.

Manage human resources

  • Employ, train, develop, appraise, mentor, coach and reward staff.
  • Supervise and monitor the work of the branch staff along with their responsibility for Human Capital matters.
  • Arrange and manage indirect contracted staff activities.
  • Employee leadership, motivation and career planning.

Meet financial targets

  • Agree annually, manage and be responsible for all components of the branch budget.
  • Analyze and interpret MIS reports and take action as appropriate.
  • Ensure good quality of lending, as measured by losses and provisions for bad debts and fraud.
  • Yearly, monthly and weekly sales activity planning for the branch.
  • Sales controlling, monitoring, analyzing, taking actions by using appropriate and standard tools.

Skills and Competencies:

  • Positive attitude.
  • Efficient Time management.
  • Ambitious and energetic, able to get things done.
  • Confident and resilient.
  • Ability to use excel at Intermediate level a must
  • Good presentation skills
  • Good leadership qualities.
  • Excellent communicator and motivator.
  • Team player.
  • Leadership qualities – natural leader and team player with strong influencing skills.
  • Problem solver
  • Analytical person

Job Related Knowledge

  • Knowledge of legal and regulatory issues typical for the country banking system.
  • Knowledge of a financial institution’s operations, including strategy, product/services design, credit risk management, credit underwriting, collections, etc.
  • Knowledge of full Microsoft packages a must
  • In depth knowledge of back-office operations Settlements, reconciliations and payments.

Qualifications and Work Experience

  • Relevant Business Degree
  • IOBZ Diploma is an added advantage
  • 4 years commercial banking experience at branch level.
  • Excellent knowledge of retail banking products and sales processes across multiple channels as well as good understanding of risk management and procedures.

Interested applicants who meet the job requirements should e-mail their CVs to [email protected] with the Heading: “Team Leader Southerton” attaching all your academic certificates and transcripts.

APPOINTMENTS WILL BE MADE IN COMPLIANCE WITH BancABC’s RECRUITMENT POLICY.

Closing date: 04 November 2021 @ 16:30hrs.