Technical Services Manager

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Technical Services Manager

  • Post Date:October 24, 2022
  • Views 221
0 Applications
  • Career Level Manager
    Qualification Degree
    Experience 5-10 Years
  • Industry Mining
Job Description

Location: The job will be based in Msasa in Harare but will be required to travel extensively throughout the country to different customer/mine sites.

A client of ours who is a fast-growing mining explosives & accessories manufacturer and supplier to the mining and construction industries within Zimbabwe and the region is looking for a suitably qualified and experienced candidates to fill the position of Technical Services Manager.

Job Profile

The Technical Services Manager will be responsible for ensuring that there is product technical support availed to the different customers/mines through the management, training and coordination of the technical services blasting support process in the most cost-efficient and effective ways.

The various duties include, but are not limited to:

  • Safety, Health, Environment and Quality management of the work process and people involved.
  • Preparing blast designs and blast evaluations
  • Presiding over the charging process together with the technical support team.
  • Daily, Weekly, Monthly reporting.
  • Training customer and internal technical team on product and equipment knowledge.
  • Researching and keeping the business current on market developments i.e., product/industry development, customer requirements and competitor activities.
  • Handling customer inquiries, queries, and complaints (customer relationship management)
  • Managing a team of technicians and operators.
  • Managing a fleet of Mobile Manufacturing Units and liaising with outsourced maintenance service providers.

Person Profile

  • A Degree in Mining Engineering or similar technical discipline from a recognized institute preferred.
  • Full Blasting Licence.
  • An additional management/business qualification would be an added advantage.
  • Minimum 8 years’ experience in technical/mining environment,3 of which must be a at managerial level.
  • Experience in mining and/or explosives related environment would be an added advantage.
  • Excellent skills in communication, analytical/attention to detail, well-structured, and organised
  • Familiar and well versed in blasting engineering software, Microsoft Office (excel/word/outlook).
  • Prepared to work weekends/holidays as and when required.
  • Prepared to travel around the country to different sites.

Suitable candidates can send CV’s in word format to [email protected] before close of day on Tue the 25th of October 2022