Technical Support Manger – Policy & Procedures, Customs & Excise

Job Description

Applications are invited from suitably qualified candidates to fill in the position of TECHNICAL SUPPORT MANAGER-POLICY & PROCEDURES, CUSTOMS & EXCISE – LEVEL 6 that has arisen within the Zimbabwe Revenue Authority (ZIMRA) – an equal opportunity employer.

Key Responsibilities

• To provide technical advice on excise legislation and policy formulation through providing advisory services to the Customs & Excise Division.
• Drafting legislative proposals, trade statistics and legislation changes on Excise.
• Ensuring standardisation and uniform application of excise procedures and regulations within the Customs and Excise Division.
• Co-ordinate with Customs Technical Services on excise input into the Customs ASYCUDA system by authorising new information and changes to the existing programs.
• Prepare excise change requests and test the system before implementation
• Prepare and update operational guidelines and procedures, forms, technical handbooks and manuals.
• Co-ordination of review and update of SIs and manuals on Excise.
• Liaise with relevant functions for amendments and errors to the Excise legislation and manuals.
• Resolve adhoc tariff, valuation and penalty appeals.
• Creates synergies with other Government organisations and other revenue authorities for joint operations daily.

Job Skills and Competencies

• Self-starter with ability to work under pressure and beyond stipulated hours.
• Unquestionable integrity.
• Good communication and interpersonal skills.
• Ability to work with minimum supervision.
• Good organizational, people and time management skills.
• Team player who is innovative and analytical.

Qualifications and Experience

• A Bachelor’s degree in Accounting / Economics / Fiscal Studies / Business Studies / Business Management / Business Administration / Sociology or equivalent OR Full CIS OR Higher National Diploma in Accounting / Business Studies or equivalent.
• An MBA / MSc an added advantage.
• Thorough knowledge of Customs & Excise legislation and procedures.
• At least 4 years’ experience in Customs & Excise and or Taxes working environment in a supervisory grade.
• Knowledge of ASYCUDA World is a prerequisite.

Interested candidates should submit applications, accompanied by a detailed Curriculum Vitae and copies of academic and professional qualifications, by 9 April 2022. All applications should be emailed to [email protected] clearly indicating the position you are applying for as your E-mail Subject Reference and addressed to:

The Director Human Capital
Zimbabwe Revenue Authority
6th Floor ZB Centre
Corner First Street / Kwame Nkrumah Avenue
P. O. Box 4360
HARARE

Please note that only shortlisted applicants will be responded to.