Territory Manager

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Territory Manager

  • Post Date:May 24, 2023
  • Views 805
0 Applications
  • Career Level Manager
    Qualification Degree
    Experience 5-10 Years
  • Industry Business
Job Description

Location: Zimbabwe, Harare
Job Type: Full time
Job Requisition id: R0053626

Sandvik Mining and Rock Solutions is a global leading supplier in equipment and tools, parts, service and technical solutions for the mining and infrastructure industries. Applications include rock drilling, rock cutting, loading, and hauling, tunnelling, and quarrying. The focus lies on bringing value to customers through high-performing products that increase productivity and safety as well as to provide services and flexible maintenance programs that extend uptime and cut costs. ​

Sandvik Mining and Rock Solutions Southern Africa is currently seeking a Territory Manager – Zimbabwe reporting to the Vice President Sales – Southern Africa who will be responsible to deliver the business areas Mining and Crushing and Screening value propositions to the customer by driving implementation of the strategy in the assigned territory.



  • Develop the territory strategy aligned to the sales area strategy and implement upon approval.
  • Develop the strategi plan and adjust territory strategy to meet changing markets and competitive conditions.


  • Monitor the implementation of the operational plan across each territory.
  • Monitor the business performance of the individual Product Areas /lines within the territories.
  • Monitor compliance with business area standard processes, internal controls, tools.
  • Manage the business in transparent and ethical manner in line with Sandvik core value.
  • Manage the business to ensure profitability and ensure consistency of financial reporting.


  • Contribute towards the Sales Area Business Plan and monitor implementation in collaboration with Sales Area Business Line Managers.
  • Mentor and coach sales teams to transfer sales skills on case-by-case basis.
  • Monitor sales performance via CRM.
  • Understand and communicate customer trends and new product requirements.


  • Initiate and mobilise new customer relations for the accounts and applications team.
  • Continuously seek to improve existing customer relations and adddress complaints that have been escalated and address through to resolution.
  • Attend to customer meetings or engagements on a regular basis and clarify expectations and long-term planning for the customer.
  • Understand and plan for new projects including resource mobilisation.


  • Monitor accurate financial reporting in accordance with Sandvik financial controls.
  • Update forecast accuracies on a quarterly basis and submit to the divisions.
  • Control expenses and ensure alignment to approved forecast.
  • Ensure local compliance with financials and financial transactions; this includes local country legislation pertaining to tax, import duties, etc.
  • Review, approve and sign off on all financial documentation.


  • Manage the approval for the recruitment of subordinates in consultation with the relevant stakeholders.
  • Manage performance of subordinates through the development of performance agreements and conducting performance reviews.
  • Create learning opportunities for subordinates through the identification of areas for development, coaching and recommending formal functional training when required.
  • Implement talent management and succession planning frameworks.
  • Manage sound employee relations in accordance with HR policy and procedures
  • Monitor compliance within the territories to SHEQ regulations, applicable local legislation and internal standards and procedures.


  • 8 to 10 years’ mining and/or business management experience, of which 6 years is in a leadership capacity.
  • Bachelors Degree in Mining Engineering or Mechanical/Electrical Engineering or similar – NQF Level 7 (Advantageous)
  • MBA and/or MBL advantageous
  • Experience in key customer management / interaction.
  • Certificate of competence (Mine Manager or Government Certificate of Competency Engineering) (advantageous)


  • Finance and Business Acumen
  • Quality Management
  • Leadership
  • Problem Solving
  • Risk Management
  • Administrative Compliance
  • Project Management
  • Stakeholder Management
  • Employee Relations
  • Conflict Management
  • Communication
  • Teamwork
  • Delivery Focus
  • Problem Solving
  • Strategy
  • Ethical Behaviour


  • Will be required to travel
  • Physically and medically fit to work in a mining environment including meeting all customer vaccination requirements. Attach vaccination certificate to application.
  • English proficiency
  • National, regional, and international travel required
  • Selection assessments to be conducted

​Applications close: 26 May 2023

We offer an interesting role in an international business environment as well as opportunities for your professional development. At Sandvik, we believe that diversity of experience, perspective and background will lead to a better environment for our employees, our business and, thereby, our customers.