Workshop Foreman

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Workshop Foreman

  • Post Date:December 15, 2023
  • Views 69
0 Applications
  • Career Level Other
    Qualification Diploma
    Experience 3-5 Years
  • Industry Transportation
Job Description

NEC Grade: 11/T5B – (External Advert)

Applications are invited for the post of Workshop Foreman in our BULAWAYO Branch Service Centre.

Applicants’ criteria:

  • Class One Journeyman in Automotive Industry and/or Professional qualifications ina automotive engineering
  • Successful hands-on experience in a Service environment at a supervisory level for at least 2 years (can be flexible depending on ability and potential) and at least a Certificate in Supervisory Management.
  • At least Class 2 Driver’s License
  • Computer literacy and good organisational skills.
  • Solid man-management and leadership skills.
  • Efficiency and productivity orientation.
  • Quality control and time management experience and strong work ethic.
  • Exceptional customer care focus and excellent communication skills.
  • Ability to monitor and control workshop activities.
  • Confidence and ability to work on own initiative with limited supervision

Duties include:

  • Monitor appointment systems by setting realistic and achievable performance.
  • Monitor job quality through quality control inspections, repeat repairs and complaints recorded.
  • Monitor customer satisfaction reports and develop service offers by targeting new customers and fleet companies and submit reports to the Management.
  • Monitor service and parts co-ordination through regular meetings with Parts Department.
  • Managing and coaching a team of vehicle technicians and apprentices, making sure targets and business objectives are met.
  • Ensure achievement of total service turnover against planned budgets
  • Oversees and supervise all functions including receiving of components, inventory control, production and interim quality checks to ensure compliance with all regulations and workshop procedures.
  • Ensure all customer equipment/machinery is presented back to the customer in a clean and presentable standard.
  • Coordinates all sectional performance reviews.
  • Ensure that safety, health environmental and quality standards are always adhered to by everyone in the department.
  • Uphold all TTC/TMC programs presented to Distributors.
  • Ensure that there is discipline within the department (monitoring attendance)

Candidates should have the ability to deal with the public and staff in a pleasant, positive, and professional manner, whilst taking constructive and helpful approach at all times. The successful candidate must be a team played and be engaged in their own personal development.

Applications with a detailed CV should be forwarded to: [email protected]

Closing Date: 59m – 18 December 2023